HCM Deck / AI

HCM Deck's Ethical Approach to AI Deployment

Guidelines for the ethical use of AI, which we developed at HCM Deck in a consultative manner, regulate and support both the work of our teams and the development of AI-driven functionalities in our L&D platform – all in order to better and responsibly maximize the growth potential of employees and their impact on the business.

Ethics and responsible AI deployment

We understand that artificial intelligence, as an evolving transformational technology, brings both tremendous opportunities and significant challenges in terms of ethics, safety, and accountability. As an organization developing AI-driven product functionalities, we are committed to using this technology responsibly – in line with our company’s mission and values, and above all, in compliance with the relevant regulatory Responsible AI Risk Frameworks including EU AI Act.

Ethical Use of AI at HCM Deck

Respect for users, safety, transparency, and accountability have always been the foundation of our approach to implementing new technologies at HCM Deck. Based on industry best practices and our core values, we have also developed an ethical AI framework that guides the building, deployment, and use of our platform in a safe and compliant way. This is our response to the growing expectations of our customers and a reflection of our commitment to social and business responsibility.

Dorota Piotrowska, COO at HCM Deck

  • Responsible AI Principles

    We have defined a set of overarching principles that govern the use of AI within our organization and support product decision-making in a user-focused, responsible, and transparent manner.

  • Internal Decision-Making Processes

    We have developed internal operational processes to ensure that AI is developed and implemented responsibly, in line with applicable legal regulations, industry standards, and our core values.

  • Privacy and Security

    Our existing robust data protection mechanisms compliant with regulations such as GDPR and our internal security standards are extended to cover the processes and product functionalities supported by AI.

  • Roles and Responsibilities

    We have defined clear accountability for different aspects of planning, implementation, and long-term maintenance of AI-based solutions.

Here are 7 fundamental principles for the ethical use and deployment of AI at HCM Deck

1

Human needs lead, tech follows

We prioritize human needs over technological capabilities, ensuring AI solutions enhance user experiences and support employee development.

2

Clear, traceable, and responsible

AI enhanced systems we deploy and build are designed for clarity and traceability, allowing users to understand and trust AI-driven decisions.

3

Data protected by design

We uphold the highest standards of data security and privacy, deploying and building AI enhanced systems resilient against threats and aligned with regulations like GDPR, ePrivacy Regulation, AI Act, NIS2 Directive, ISO 27001.

4

Performs under pressure, safely

We ensure that our AI ​​systems comply with the ISO 27001 standard, operate consistently and safely in various scenarios, and are equipped with monitoring mechanisms enabling smooth, human-controlled responses to unexpected situations.

5

Inclusive and equitable AI outcomes

By utilizing relevant and representative data, and designing inclusive AI enhanced workflows used by our teams, we strive to eliminate harmful biases, promoting fairness and inclusivity in AI outcomes.

6

Understandable insights, always

Our AI systems provide clear, understandable insights, enabling users to grasp how decisions are made and fostering trust in AI interactions.

7

AI that learns and adapts

We commit to ongoing evaluation and refinement of our AI systems, promptly addressing issues and integrating improvements to meet evolving needs.

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