Our team offers advice, leads and supports throughout your entire journey

Customer-oriented approach

We go beyond standard customer service, keeping outstanding pre- and post-buying experience: from the first interaction with the product, through onboarding and ongoing customer support.

Benefits

We're in this together

No matter how many products you choose, you’ll always get the help you need at no exta cost.

  • Available 24/7

  • The team available for your org

  • Flexible in meeting your needs

  • Customer satisfaction surveys

  • Fast reaction, if we see we can help

  • Highest level of engagement

Our Team

Our customers' success is our success. Meet the team that will help you along the way.

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1

The kick-off meeting

It's a quick meeting with a the Customer Success Manager (your new mentor!). We will discuss your needs and present you with further steps so that you know well, what is ahead of you.
2

Webinar training

You will learn about the details of the platform and about the configuration of settings. You will learn what should be prepared before the big launch.
3

Technical preparation and the last workshop

Configuration of settings, SSO, employee data import takes place at this point as well as the last workshop that end the time of education and training.
4

You're starting to use HCM Deck!

Platform? Ready! User database? Ready! Now you can make HCM Deck available to all users.
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