Dagmara Zommer

Senior Training & Development Specialist

How it all began

The first Qubus hotel was erected in 1996 in Zielona Góra. Since then the network grew to 12 business class hotels located in the largest Polish cities, including Kraków, Gdańsk, Wrocław, and Łódź. And even though in the 22 years since the beginning of our operations the tools and sales channels that we use have changed, our superior values remain the same. Its all about the high quality of service and taking good care of the professional development of our employees.

Dagmara Zommer, Senior Training & Development Specialist at Qubus Hotel: “In recent years we have successfully implemented numerous benefit programs for our employees: school-year starter pack subsidies for kids, subsidised employee meals, private healthcare, sports classes. We also decided to implement an e-learning system from another provider. For employees, who spend most of their time at their desks, the solution turned out to be difficult to use, unintuitive and frustrating. Instead of developing competencies we wasted lots of time explaining how the system works, the system, which was supposed to make things easier.

Qubus Hotel in numbers

  • 400,000

    guests per year
  • 1260+

    rooms
  • 22

    years

All employees onboard

Every one of over 600 employees is registered on the platform, from hotel services to the management board.

Training, surveys, tests

HCM Deck is being used to provide employees with e-learning courses. We also use it to conduct course evaluation surveys, employee evaluation and for testing knowledge.

Training paths and programs

Training paths and programs turned out to be the most helpful feature of the system. In practice, HCM Deck became a great tool for planning courses and tests for particular departments at our hotels.

Friendly interface

Our employees appreciate the friendly tile-based interface and the fact that they can find the content they are looking for with the use of the search tool.

Reports directly to inbox

As the administrator of the platform, I can define reports, which are sent directly to the indicated e-mail address. This way managers are made aware of the progress their subordinates are making in their courses and tests.

With HCM Deck everything is simpler. Every one of over 600 employees is registered on the platform, from hotel services to the management board. We use the system to provide employees with e-learning courses. We also use it to conduct course evaluation surveys, employee evaluation and for testing knowledge.

With HCM Deck everything is simpler.

Training paths and programs are the most helpful feature of the system. Theoretically, it was supposed to be used “only” for the onboarding process. In practice, it became a great tool for planning courses and tests for particular departments at our hotels. Our employees appreciate the friendly tile-based interface and the fact that they can find the content they are looking for with the use of the search tool.

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